Effective Date: 21/04/2025

1. Overview

At FITFiX™, your privacy is important to us. This Privacy Statement outlines how we collect, use, store, and protect your personal information when you visit our website, sign up for offers, or engage with our products and services. We are committed to maintaining transparency and trust while protecting your data under all applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect the following types of information:

A. Personal Information:

• Name
• Email address
• Phone number
• Mailing/shipping address
• Country of residence
• Purchase history
• Account login information (if applicable)

B. Automatically Collected Information:

• IP address
• Browser type and version
• Device type
• Referring website
• Pages visited and time spent on the website
• Cookies and similar tracking technologies

3. How We Use Your Information

Your information is used to:

• Provide requested products, samples, and services
• Process orders and transactions
• Communicate updates, promotions, and new product launches
• Improve our website, customer experience, and offerings
• Personalize content and advertising
• Comply with legal obligations
• We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, track website performance, and provide relevant marketing. You may disable cookies in your browser settings, but doing so may affect the functionality of the site.

5. Sharing of Information

We may share your data with:

• Trusted service providers who perform functions on our behalf (e.g., shipping, payment processing)
• Legal or regulatory authorities when required by law
• Our affiliated companies under strict confidentiality obligations

We will never sell or rent your personal data to any external parties without your explicit consent.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

7. International Data Transfers

As a global brand, your information may be transferred to and stored in countries outside your residence, including the United States, Australia, the European Union, and Japan. We ensure all such transfers are made in accordance with applicable data protection laws.

8. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Objection to or restriction of processing
• Data portability
• Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at: privacy@fitfixglobal.com

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

10. Security

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration.

11. Third-Party Links

Our website may contain links to third-party websites. FITFiX™ is not responsible for the privacy practices or content of such websites. Please review their privacy policies independently.

12. Updates to This Policy

We may update this Privacy Statement periodically. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our site and services after updates constitutes your agreement to the revised policy.

13. Contact Us

For questions or concerns regarding this Privacy Statement or your personal data, please contact:

FITFiX™ Privacy Officer

Email: privacy@fitfixglobal.com

Website: www.fitfixglobal.com